Our Shipping Policy
Overview
Digital eBooks:
- Digital items have no shipping cost and delivery is immediate via email.
Same Day Shipping:
- All physical orders placed before 3 p.m. PCT (6 p.m. EST) will be shipped out the same day.
*Except on Sundays and Holidays. - All other physical orders will be shipped out the next day.
Shipping Time:
- Most packaged orders arrive within 1-3 shipping days. Some orders may take 5-8 shipping days based on your chosen shipping method at checkout.
- International orders (outside of the USA) normally take 7-21 shipping days to arrive.
If you have any questions, please Contact Us.
Full Shipping Policy
STRENGTH WORLD ("we" and "us") is the operator of (https://strengthworld.store) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
1. General
Sales are subject to stock availability.
We try to maintain accurate stock counts on our website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfill all your items at time of purchase.
In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and destination of the items in the order.
Payment for shipping will be collected with the purchase.
This price will be the final price for the shipping costs to the customer.
3. Returns
3.1 Return Due To Change Of Mind
STRENGTH WORLD will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in the original packaging, unused and in resellable condition.
Return shipping will be paid at the customer's expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed. We will notify you once this has been completed through email.
STRENGTH WORLD will refund the value of the goods returned but will NOT refund the value of any shipping paid.
3.2 Warranty Returns
STRENGTH WORLD does not offer any warrantees at this time.
4. Delivery Terms
4.1 Transit Time Domestically
In general, domestic (USA) shipments are in transit for 1-8 business days
4.2 Transit time Internationally
Generally, orders shipped internationally (outside USA) are in transit for 7-21 days. This varies greatly depending on the courier you have selected.
We are able to offer a more specific estimate when you are choosing your courier at checkout.
4.3 Dispatch Time
Orders are usually dispatched within 24-hours. Weekends and Holidays may take up to 48-hours.
Our warehouse operates on Monday-Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
4.4 Change Of Delivery Address
For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
4.5 P.O. Box Shipping
STRENGTH WORLD will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
4.6 Military Address Shipping
We are able to ship to military addresses using USPS. We are unable to offer this service using courier services.
4.7 Items Out Of Stock
If an item is out of stock, we will cancel and refund the out-of-stock items and dispatch the rest of the order.
4.8 Delivery Time Exceeded
If the delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
5. Tracking Notifications
(If Available) Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
6. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service.
If the parcel has been delivered without you being present, please contact us.
7. Duties & Taxes
7.1 Sales Tax
Sales tax is calculated at checkout.
7.2 Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies by country, and STRENGTH WORLD encourages you to be aware of these potential costs before placing an order with us.
If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to STRENGTH WORLD at the customer's expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.
8. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our Refund Policy.
9. Insurance
Parcels are insured for loss and damage up to the value as stated by the courier.
9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed its investigation into the claim.
9.2 Process for parcel lost in transit
We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.
10. Contact Us
If you have any trouble at all, please email us at sales@strengthworld.store
End Of Policy
STRENGTH WORLD is a Mathias Method Strength owned brand.